Customer Testimonials for Bergenfield Auto Mall

Destiny R. - 2013 Ford Explorer

When I came in to Bergenfield Auto Mall looking for a vehicle I wasn't sure what to expect. At first I was a little skeptical because of past experiences with car dealerships, but I came to realize not all car dealerships are the same. They have really good customer service and do not advertise false prices. Luis the sales person answer all my questions and even took the time to go on a test drive with me, then I went to Mary who did my finance. She went above and beyond to get me the lowest rate possible even though my credit was not the best. They made the process of purchasing the car fast and easy without leaving any of my questions unanswered. I bought the car about a month ago and I said let me wait to write a review so that I can drive and check the car. The car is running very good and my mechanic tells me its in really good condition. I am really impressed with my whole experience with the dealership. Thank you so much guys!

Saul Alvarez - 2016 Ford Escape

Large selection of vehicles with all kinds of makes and models. Very professional, very friendly owner/staff helped get me what I was looking for, at a good price. Special thanks to Sanaa, Tamir, Mary, and Lewis. Would recommend

San S - 2014 Mercedez Benz E 350

San S

2 months ago
Purchased my car almost a year ago, and I love driving, and looking at my car every day. The process was easy when you work with a great family. Will be back soon to purchase a car for my wife.

Bergenfield auto mall - 2000 Quality Vehicle

At Bergenfield auto mall we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Review Us

Bergenfield Auto Mall

201-374-2922 $$$

★

Jeffrey Harris

Mar 31, 2025

“

When you read the reviews you say to yourself "Is this dealership really that great of a place to buy a vehicle" The answer is hell yeah!!!!! From the moment I called Tamir and Lora took great care of me. They answered any and all questions and I didn't feel rushed or pressed to buy. I didn't feel like I have have felt in the past with some fast talking guy that wanted to just take my money in the end. By the end of my experience Lora and I are cracking jokes with one another because they make you feel right at home. Tamar and Lora need a raise because they take care of you and are genuinely good people. Thank you Bergenfield Auto. I definitely will buy from you again. Tamar you are the best, Lora get back to work and quit slackin:) Thanks again...

Bergenfield Auto Mall

201-374-2922 $$$

★

Jackie Pufahl

Mar 20, 2025

“

We had an amazing experience at Bergenfield Auto Mall - everything went perfectly. Lora and Tamir could not have been friendlier, they both went above and beyond. They took care of everything, one stop shopping, amazing. We test drove the car in the morning and we were driving it away that afternoon. Honest, trustworthy and NO hidden fees, which is what we encountered at other dealerships. You can tell that they care about all of their cars, every car on the lot was detailed. ⭐️⭐️⭐️⭐️⭐️

Bergenfield Auto Mall

201-374-2922 $$$

★

Rhow Grant

Mar 15, 2025

“

This was one of the best experience that I had buying a car. The staff made it really seamless. I was actually there for only two hours. Definitely will be going back in the near future and recommending others as well.

Bergenfield Auto Mall

201-374-2922 $$$

★

Nathaniel Williams

Mar 13, 2025

“

I had great experience at Bergenfield automall, I was dealing with Lora and she handled everything on the phone or by email. All I had to do is was come in to see the car, test drive the vehicle and sign some paper work and was out the door. I've been to other dealerships and they have you in there for hours. Thanks again Lora.

Bergenfield Auto Mall

201-374-2922 $$$

★

Rebecca Stephens

Mar 8, 2025

“

I recently had the pleasure of working with Lora while purchasing a vehicle, and I must say, the experience exceeded my expectations. From the moment I walked into the dealership, she demonstrated exceptional professionalism, product knowledge, and a genuine commitment to customer satisfaction. Her ability to listen to my needs and recommend the right options without being pushy made the entire process smooth and enjoyable. She was patient in answering all my questions, provided detailed explanations of features and financing options, and ensured that I felt confident in my decision. I will most definitely recommend Bergenfield auto mall🩷

Bergenfield Auto Mall

201-374-2922 $$$

★

Allison Pich

Feb 22, 2025

“

Fantastic experience dealing with Bergenfield Auto Mall & Lora during our purchase. Everything was smooth and timely. Exceptional customer service. While in the office, Lora heard me whisper to my husband that my back hurt. She got up and got a pillow from an office closet and put it behind my back for me! Incredible people and clean cars. Also, a great deal 😊

Bergenfield Auto Mall

201-374-2922 $$$

★

Al Haq

Nov 30, 2024

“

Where do I start with this one. I’m not great with reviews but this was such an amazing experience I wanted to share. I believe the guys name was Tamer who assisted me in the process with a beautiful Chevy Tahoe they had on the lot. Car was amazing in every way and pricing was fair, they work with you to get you approved. My credit wasn’t the best but when they tell you good credit bad credit believe it. They got me approved with no issues at all and i was able to leave same day making just buying so easy and hassle free. No games or nothing tells you everything straight up so you’re not blind sided by fees or anything. I definitely recommend checking them out if in the market for a car or suv. Even if they don’t have what you want there they'll be able to get it. Just an awesome and great experience will be back in the future. Thank you again Tamer for all the help. Best of luck to Bergenfield Automall best in the business.

Bergenfield Auto Mall

201-374-2922 $$$

★

Mohammed Abuhadba

Nov 22, 2024

“

Excellent customer service, Great pricing! These guys really worked with my budget and treated me like family. Definitely recommend this place for your next car. Thanks Tamir!

Bergenfield Auto Mall

201-374-2922 $$$

★

Angentina Vazquez

Nov 22, 2024

“

I had an exceptional experience working with Bergenfield Auto Mall. The salesman truly went above and beyond to make the entire car-buying process smooth and convenient. From the moment we started discussing the deal, they were incredibly responsive, patient, and attentive to all my needs. What really stood out, was their willingness to go the extra mile! This level of service is rare, and I can’t recommend them highly enough. Thank you again for making this such an stress-free and pleasant experience.

Bergenfield Auto Mall

201-374-2922 $$$

★

Dacio Anderson

Nov 15, 2024

“

This Family own business has great customer service . Everyone is very nice and they made my experience amazing . I bought a 2023 grand Cherokee and I am very happy . Highly recommend !!

Bergenfield Auto Mall

201-374-2922 $$$

★

Kristin Wood

Jul 24, 2024

“

Great dealership! Amazing customer service, Tamir was excellent even when I switched my mind and bounced from purchasing one car to another. Highly recommend to anyone looking to purchase a car.

Bergenfield Auto Mall

201-374-2922 $$$

★

John Vivas

Jul 1, 2024

“

I am completely happy with the vehicle I purchased. Very friendly and quick reliable service. Came as a stranger, left as a friend!

Bergenfield Auto Mall

201-374-2922 $$$

★

Kallé Cooke

Jun 4, 2024

“

I had a very good experience with Bergenfield auto Mall. I have nothing bad to say truthfully. Tamir was very helpful, and professional! I love my new car and will definitely recommend them to my family and friends. Just keep in mind, with anything you buy, especially a used vehicle, do your homework. Take your time, and always have a mechanic you trust to check it out first!

Bergenfield Auto Mall

201-374-2922 $$$

★

Red Cerilo

May 29, 2024

“

### Review for Bergen Auto Mall **Rating: ⭐⭐⭐⭐⭐ (5/5)** I recently had the pleasure of purchasing a car from Bergen Auto Mall, and I can't say enough good things about my experience. From the moment I walked in, I was greeted with a warm and friendly atmosphere. What truly stood out, however, was the exceptional customer service provided by Tamir. **Customer Service:** Tamir went above and beyond to make sure I found the perfect car that suited my needs and budget. He was incredibly knowledgeable about the various models and their features, patiently answering all of my questions and addressing any concerns I had. What impressed me most was his genuine interest in helping me, rather than just making a sale. He provided valuable insights and guided me through the entire process with ease and professionalism. **Competitive Pricing:** One of the biggest highlights of my experience at Bergen Auto Mall was the competitive pricing. I did a lot of research and visited multiple dealershi

Bergenfield Auto Mall

201-374-2922 $$$

★

Hugo Cabrera

May 11, 2024

“

The sign in the wall says it all. Come as a stranger leave as a friend Tamir is a great guy ,that makes you feel comfortable when you are buying a car .I can definitely say best experience ever at a car dealership. I highly recommend my new friend Tamir and Bergenfield Auto Mall.

Bergenfield Auto Mall

201-374-2922 $$$

★

Kevin Jackson

Apr 1, 2024

“

Just bought a van for my dj business at Bergenfield Auto Mall. Ask for Tamir he did a great job and the van runs well no problems.

Bergenfield Auto Mall

201-374-2922 $$$

★

Aina Mukandasi

Mar 24, 2024

Bergenfield Auto Mall

201-374-2922 $$$

★

Regina Cheatham

Feb 3, 2024

“

🙌Excellent🙌 cars and 🙌Excellent🙌 Caring 💖Service....🗣 Ask for Mr. TAMIR or Mary !!!!!👏

Bergenfield Auto Mall

201-374-2922 $$$

★

Jurgen Junco

Jan 18, 2024

“

The guy I dealt with were very nice. Not pushy at all which I was very surprised and very patient.

Bergenfield Auto Mall

201-374-2922 $$$

★

Cne Russo

Oct 17, 2023

“

I never had such an amazing experience buying a car. They treat you like family. You will feel so welcome as soon as you enter the dealership! They have great vehicles and they are honest about each detail of every vehicle. I just got a chevy Trax from them. Very low mileage and only 3 years old and only one previous owner. The girl that helped me her name was Mary and she was so sweet and extremely accommodating! The owner is very down to earth and will tell you the truth about every vehicle. They are absolutely not about the money...but about customer service 💯. They truly care about you and the right vehicle you drive off in. I deff recomend this place. I absolutely love my SUV!!!

Bergenfield Auto Mall

201-374-2922 $$$

★

Kim

Oct 17, 2023

“

This is my second car from them and I will never go anywhere else! They live up to there slogan. I became an actual friend dealing with them since 2019. Tamir could not be more educated on cars and sincerely treated me as if he was selling a car to his own daughter. Mary helped me get the lowest monthly payment that I can actually afford. Loved my first car and loving my second car from them. I live an hour away but it was very much worth the commute to know I own and drive a reliable save vehicle.

Bergenfield Auto Mall

201-374-2922 $$$

★

Jenette and June

Oct 11, 2023

“

Although we came and left and kept looking around everyone here was super patient with us especially Tamir, he knew this is a big purchase and gave us the platform to shop around, he knew we would be back and we were, and we can’t be happier with our purchase the transaction and all the communication. Thank you so much! We highly recommend this place.

Bergenfield Auto Mall

201-374-2922 $$$

★

mauricio jaramillo

Sep 20, 2023

“

Bergenfield Auto Mall has definetely the best warranty and after-sale service that can be found. I’ve purchased many cars over the years, and frankly I was almost always nervous about chosing a pre-owned vehicle dealership. Fortunately, Bergenfield Auto Mall change that perception about the experience of buying a used car dealer. The owner is the easiest and most knowledgeable person to work with. He is is extremely patient through the entire purchase. He was fast to answer all my questions and really went above and beyond to secure our desired car and ensure top quality. But it is their after-sales service that makes sure products and services met and surpassed my expectations. Their excellent customer service made the entire experience a pleasure and because of this, I highly recommend Bergenfield Auto Mall. I will definitely go back the next time we need a used car. I love my new ride and its so reliable. Thank you!

Bergenfield Auto Mall

201-374-2922 $$$

★

Mauricio jaramillo

Sep 20, 2023

“

Bergenfield Auto Mall

201-374-2922 $$$

★

Paul Cohen

Sep 14, 2023

“

Nice local dealership. Willing to negotiate and allowed us to have the car checked by my local mechanic

Bergenfield Auto Mall

201-374-2922 $$$

★

Petet Mc Carthy

Sep 12, 2023

Bergenfield Auto Mall

201-374-2922 $$$

★

Juan Simon

Sep 8, 2023

“

It’s been 6 months since I purchased my car from here and I haven’t had any issues with it this far. So, I would like to thank the Bergenfield Auto Mall staff for their service and support throughout this entire process. They were extremely helpful, friendly and informative. One can truly recommend!

Bergenfield Auto Mall

201-374-2922 $$$

★

Luis Sosa

Jun 25, 2023

“

I had a great experience with the dealership. Normally, I hate buying cars at dealerships, but this place they treated me with respect and the owner was very professional and tries to help you out. I would recommend this place.

Bergenfield Auto Mall

201-374-2922 $$$

★

Margaret Feigle

May 18, 2023

“

Thanks Tamir! You made the whole process so easy yet again. I really appreciate all of your time and attention.

Bergenfield Auto Mall

201-374-2922 $$$

★

Eldhose Parekkara

Mar 25, 2023

Bergenfield Auto Mall

201-374-2922 $$$

★★★★★

109 Testimonials

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